Terms of Service for ExpandFi LLC

Last updated: August 21, 2025

These Terms of Service ("Terms") form a legally binding agreement between you, whether personally or on behalf of an entity ("you" or "User"), and ExpandFi LLC ("Company," "we," "us," or "our"), regarding your access to and use of the ExpandFi website at https://expandfi.com, our analytics platform, and related services (collectively, the "Services"). By accessing the Services, you agree that you have read, understood, and accepted all of these Terms. If you do not agree with these Terms, you are prohibited from using the Services and must stop using them immediately.

Our Services
Intellectual Property Rights
User Representations
User Registration
Purchases and Payment
Free Trial
Cancellation
Prohibited Activities
User Generated Contributions
Contribution License
Services Management
Privacy Policy
Term and Termination
Modifications and Interruptions
Governing Law
Dispute Resolution
Corrections
Disclaimer
Limitations of Liability
Indemnification
User Data
Electronic Communications, Transactions, and Signatures
Miscellaneous

1. OUR SERVICES

The Services provide customer analytics and AI-driven insights for your e-commerce businesses and customers, including sales tracking, product performance analysis, and predictive analytics, currently integrated with Amazon and Shopify platforms. We may add future integrations (e.g., Meta, Google Ads) to enhance your analytics capabilities. We aim to maintain a 99% uptime, with details available upon request.

2. INTELLECTUAL PROPERTY RIGHTS

The Services and all content, features, and functionality (including "ExpandFi" as a registered trademark) are owned by us or our licensors and protected by copyright, trademark, and other laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services for personal or internal business purposes, subject to these Terms.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (a) you are at least 18 years old; (b) you have the legal capacity to enter into a binding agreement; (c) you will not use the Services for any illegal or unauthorized purpose; and (d) your use of the Services complies with all applicable laws and e-commerce platform terms (e.g., Amazon, Shopify).

4. USER REGISTRATION

To access certain features, you must register with a valid email address and password. You are responsible for maintaining the confidentiality of your account and must notify us at hey@expandfi.com if you suspect unauthorized use. Two-factor authentication will be available later this year.

5. PURCHASES AND PAYMENT

We accept Visa, Mastercard, American Express, Discover, and PayPal for purchases, processed by Stripe. All payments are in U.S. dollars unless otherwise stated. You must provide current, complete, and accurate billing information. Taxes may apply based on your location.

6. FREE TRIAL

New users may access a 14-day free trial of the Services, subject to feature and data limitations. The trial automatically converts to a paid subscription unless cancelled before the trial ends.

7. CANCELLATION

You may cancel your subscription at any time via your account settings or by emailing hey@expandfi.com. No refunds will be issued upon cancellation due to the high cost of processing fees. We reserve the right to suspend or terminate your account for non-payment or violation of these Terms.

8. PROHIBITED ACTIVITIES

You may not: (a) use the Services for illegal purposes; (b) harass, threaten, or defame others; (c) interfere with the Services' operation; (d) attempt to bypass API rate limits or scrape data; (e) violate Amazon, Shopify, or future platform terms; (f) use data to infringe laws or third-party rights; or (g) engage in any activity that could harm the Services or users. We may suspend or terminate your access for violations.

9. USER GENERATED CONTRIBUTIONS

You may upload data (e.g., Amazon, Shopify sales data) to enhance your analytics. You retain ownership of your data, but it must comply with these Terms and applicable laws.

10. CONTRIBUTION LICENSE

By uploading data, you grant us a non-exclusive, royalty-free, worldwide license to use, process, and analyze it solely to provide and improve the Services for your account. This license ends when your account is deleted, subject to our Privacy Policy.

11. SERVICES MANAGEMENT

We may monitor the Services for compliance, restrict access, or remove content that violates these Terms. We are not liable for any resulting losses.

12. PRIVACY POLICY

Our use of your information is governed by our Privacy Policy (https://expandfi.com/privacypolicy) and Cookie Policy (https://expandfi.com/cookie-policy), which outline data collection, usage, and your rights.

13. TERM AND TERMINATION

These Terms remain in effect until terminated by you or us. We may suspend or terminate your access for non-compliance, with 7 days' notice. Upon termination, your right to use the Services ends, and data will be deleted per our Privacy Policy.

14. MODIFICATIONS AND INTERRUPTIONS

We may update these Terms or the Services, with notice via email or website posting. Interruptions may occur for maintenance, unforeseen issues, or events beyond our control (e.g., natural disasters, government actions), and we are not liable for any resulting downtime.

15. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of Wyoming, USA, without regard to its conflict of law principles.

16. DISPUTE RESOLUTION

Any disputes arising from these Terms will be resolved through binding arbitration in Sheridan, Wyoming, under the American Arbitration Association rules. You waive the right to a jury trial and agree that arbitration will be conducted on an individual basis only, with no class actions permitted. Exceptions include intellectual property disputes, which may be brought in Wyoming courts.

17. CORRECTIONS

We may correct errors or inaccuracies in the Services or these Terms. Your continued use constitutes acceptance of such corrections.

18. DISCLAIMER

The Services are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose.

19. LIMITATIONS OF LIABILITY

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. Our total liability is limited to the amount you paid us in the twelve months preceding the claim, or $100, whichever is greater, except in cases of gross negligence or willful misconduct.

20. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless ExpandFi LLC and its affiliates from any claims, liabilities, damages, or expenses arising from your use of the Services, including breaches of these Terms, Amazon/Shopify API terms, or applicable laws.

21. USER DATA

You retain ownership of uploaded data. We will maintain and back up data during your subscription but delete it within one month of termination per our Privacy Policy, unless required by law. You may request to export your data in a commonly used format before deletion, subject to verification. We will notify you of any data breaches as required by law. The creators of the software and the developers have access to all data in order to develop the software. We do not sell, share with competitors, or use your data for any purpose outside improving the Services. You agree that any claims related to our access for these purposes are your responsibility to defend, subject to the limitations and indemnification terms herein.

22. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

You consent to receive electronic communications and agree that electronic signatures are binding. Transactions are conducted electronically via Stripe.

23. MISCELLANEOUS

These Terms constitute the entire agreement. If any provision is invalid, the remaining provisions remain enforceable. We may assign these Terms without notice. Future platform integrations (e.g., Meta, Google Ads) may require acceptance of additional terms, which you will be notified to acknowledge prior to activation.

Terms of Service